Archive for the ‘Property Management Education’ Category

What Do Property Management Companies Do: Essential Services Explained

By Mark Brower | May 12th, 2023

Property management companies play a crucial role in the efficient operations of rental properties, serving as an essential intermediary between landlords and tenants. They cater to various tasks that help save time, resources, and efforts for property owners. So, what exactly do these companies do?

Primarily, a property management company is responsible for rent collectionregular property maintenance, and ensuring the property’s security. Additionally, they handle tenant relations, including sourcing new tenants, addressing their concerns, and dealing with any issues that may arise during the tenancy. By managing these aspects, property management companies allow landlords to focus on other aspects of their businesses.

Besides day-to-day management, property management companies also engage in administrative tasks, such as bookkeeping and ensuring compliance with applicable laws and regulations.

What Property Management Companies Do

Property management companies are responsible for managing various aspects of real estate for property owners. They play a vital role in maintaining the property and ensuring smooth day-to-day operations. This section focuses on the core responsibilities of property management companies, which include maintenance and repairs, leasing and rent collection, property marketing, tenant screening and handling, and legal and regulatory compliance.

Maintenance and Repairs

One of the primary responsibilities of a property management company is to ensure that the property they manage is well-maintained and in good condition. They handle a variety of maintenance tasks such as:

  • Lawn care
  • Pressure washing
  • Preventative maintenance
  • Plumbing issues
  • Fixing appliances
  • Drywall patching

Leasing and Rent Collection

Property management companies are responsible for managing leases and collecting rent from tenants. They help property owners draft, sign, and renew leases while also tracking rent payments and handling late or missed payments. Some activities involved in this process include:

  • Setting rent prices according to the market
  • Collecting rent on a regular basis
  • Issuing late payment notices when necessary

Property Marketing

In order to attract potential tenants, property management companies often take on marketing activities. This includes promoting available units and handling property showings. Some common marketing activities include:

  • Advertising properties through online listings, print materials, and signage
  • Conducting property showings for prospective tenants
  • Providing high-quality photos and detailed property descriptions

Tenant Screening and Handling

A crucial part of a property management company’s role is to screen potential tenants and manage tenant interactions. They handle tasks such as:

  • Conducting background and credit checks on potential tenants
  • Screening potential tenants for any red flags
  • Managing communication with current tenants

Legal and Regulatory Compliance

Lastly, property management companies must ensure that the properties they manage comply with local laws and regulations. This includes tasks like:

  • Staying up-to-date on local and federal property laws
  • Ensuring properties meet safety and health standards
  • Handling eviction proceedings in accordance with the law

In summary, property management companies, Mark Brower Properties play a crucial role in managing and maintaining properties on behalf of property owners. They handle various tasks such as maintenance and repairs, leasing and rent collection, property marketing, tenant screening and handling, and legal and regulatory compliance. By doing so, they help property owners maximize the returns on their real estate investments while minimizing their day-to-day responsibilities.

Types of Properties Managed

Property management companies oversee a wide range of real estate assets, including rental properties and various types of properties such as residential, commercial, and industrial. In this section, we will discuss the different types of properties managed and their corresponding responsibilities.


Residential properties include single-family homes, multi-family homes, apartments, and mobile home parks. Property management companies are responsible for various tasks related to residential properties, such as:

  • Tenant screening and selection
  • Rent collection and lease management
  • Maintenance and repairs
  • Handling tenant issues and disputes
  • Legal compliance and property inspections

Managing residential rental properties involves working closely with tenants and ensuring their satisfaction, while also maintaining the owner’s investment in the property.


Commercial properties comprise of office spaces, retail stores, shopping centers, and other business establishments. Property management companies overseeing commercial properties focus on:

  • Attracting and securing reliable commercial tenants
  • Negotiating and managing commercial leases
  • Ensuring tenant satisfaction and lease compliance
  • Coordinating maintenance, repairs, and upgrades
  • Handling rent collection, operating expenses, and financial reporting

Commercial property management requires an understanding of the local real estate market, as well as specialized knowledge about the specific needs and regulations governing commercial properties.


Industrial properties usually consist of warehouses, distribution centers, manufacturing facilities, and other similar spaces. The role of property management companies in managing industrial properties includes:

  • Finding and retaining suitable industrial tenants
  • Developing and negotiating industrial leases
  • Ensuring lease compliance and adherence to safety regulations
  • Overseeing facility maintenance, repairs, and improvements
  • Coordinating logistics among multiple tenants, if applicable

Property management companies dealing with industrial properties must be well-versed in the complexities of industrial operations, as well as the specific requirements and regulations that govern these types of properties.

In conclusion, property management companies manage a diverse range of real estate assets, including rental properties in the residential, commercial, and industrial sectors. Each type of property managed has its unique set of responsibilities and requirements that property management companies must be skilled in handling. This comprehensive approach is essential for a property management company to effectively manage and maintain the value of the real estate investments under their care.

Property Management Fees

Management Fee

Property management companies typically charge a management fee, which ranges between 4% and 7% of the rental income. However, smaller properties might cost 10% or more. The size and condition of the property can also be a factor in driving property management costs higher1. The management fee covers the day-to-day operations, such as rent collection, tenant communication, and handling emergencies.

Lease Renewal Fee

Some property management companies charge a lease renewal fee when they help negotiate lease renewals with existing tenants. This fee covers the time and effort required to review market conditions, prepare renewal agreements, and update property records. It is essential to note that lease renewal fees are not standard across all property management companies and can vary depending on the level of service provided.

Maintenance Fee

Maintenance fees may also be charged to cover the cost of services such as garbage, snow, and leaf removal1. In some cases, property management companies also include inspection fees2. The average cost for inspection fees is $106.72 each2. It is crucial for property owners to check and understand the specific maintenance services included in their property management agreement to avoid unexpected costs.

Setup Fee

Property management companies often charge a setup fee, with an average cost of $185.24 per contract2. This fee typically covers the time and resources involved in setting up a new account and can range from $45.00 to $850.002. It is recommended to clarify the setup fee structure with the property management company to ensure transparency and avoid misunderstandings.

For example Mark Brower Properties is completely transparent with our property management fees the Phoenix AZ area of the West Valley and East Valley. You can see our property management pricing and fees here.


  1. The Balance – A Breakdown of Property Management Fees  2
  2. iPropertyManagement – Average Property Management Fees (2023): by Type & by State  2 3 4

Working with the Property Owner

Budgets and Profitability

Working closely with property owners, property management companies aim to maximize the profitability of their clients’ properties. They can do this by:

  • Creating and managing budgets for property maintenance, repairs, and upgrades
  • Ensuring cost-effective solutions without compromising the quality or safety of the property
  • Monitoring rental market trends to determine competitive pricing strategies

Property management companies can help landlords and investors stay within their budget while maintaining the property value and keeping tenants satisfied.

Communication and Reporting

Maintaining open lines of communication between the property owner and the management company is crucial for successful collaboration. Some key aspects of communication and reporting include:

  • Providing regular financial statements and reports on property operations
  • Giving updates on tenant relations, maintenance issues, and other property-related concerns
  • Being accessible and responsive to address any questions or concerns from the property owner

With efficient communication and reporting, property managers can ensure that landlords and investors are well-informed about their property’s status and performance.

Real Estate Market Analysis

To help property owners make informed decisions about their property, management companies often provide real estate market analysis services. This may include:

  • Evaluating the local rental market to identify trends and opportunities for property growth
  • Analyzing comparable properties to determine the most competitive rental rates
  • Monitoring relevant laws and regulations that may impact the property’s value, such as zoning changes or new developments in the area

By staying informed about the real estate market, property management companies can help property owners stay competitive and make strategic decisions to maximize the value of their investment.

Legal and Regulatory Aspects

Landlord-Tenant Laws

Property management companies need to be well-versed in landlord-tenant laws to ensure they are compliant with regulations and protecting both their clients and tenants. Some of the responsibilities encompassed within landlord-tenant laws include:

  • Security Deposits: Collected at the beginning of the tenancy and used to ensure the landlord is protected if the tenant breaks any terms of the rental agreement.
  • Eviction Procedures: A proper understanding of the eviction process is necessary to navigate legal requirements and timelines when it is required.
  • Maintenance and Repairs: Adequate and timely repairs, as well as ongoing maintenance, are crucial to adhere to legal standards and keep properties in good shape.

Licensing Requirements

Property management companies often must obtain a real estate broker’s license in the name of the firm. These requirements vary depending on the state in which they operate. Companies should be knowledgeable about their state’s specific requirements and ensure they maintain appropriate and up-to-date licensing to operate legally.

Real Estate Board and Industry Associations

Real estate boards and industry associations play a vital role in regulating and establishing guidelines for property management companies. These organizations help set best practices and maintain ethical standards within the industry. Property management companies should be well-informed and up-to-date on recommendations and expectations set by these professional associations to ensure compliance.

Laws and regulations concerning property management companies are crucial to ensure the proper operation and protection of landlords, tenants, and properties. By adhering to these legal aspects, property management companies maintain their reputation and provide quality service to their clients.

Marketing and Advertising Strategies

Multiple Listing Service

Property management companies utilize multiple listing services (MLS) to advertise vacant units and attract prospective tenants. These services help increase the visibility of available properties on top channels, such as Zillow,, and Trulia. By using MLS, property managers can ensure that their listings reach a wide audience, increasing the chances of finding suitable tenants.

Social Media

Another essential marketing strategy for property management companies is the use of social media platforms. By creating and maintaining a strong presence on platforms like Facebook, Instagram, and Twitter, companies can engage with potential tenants and showcase their properties effectively. Through targeted ads, informative posts, and engaging content, property managers can not only promote their available units but also build a positive brand image.

Rent Pricing and Analysis

Performing rent pricing and analysis is crucial for property management companies. This process involves researching market trends and comparing similar properties to determine competitive and accurate rent prices for their units. By keeping an eye on changing market conditions and adjusting rental rates accordingly, property managers can attract more prospective tenants and maintain a high occupancy rate in their managed properties.

In summary, property management companies employ various marketing and advertising strategies to promote available units, attract potential tenants, and build a strong brand. By utilizing multiple listing services, leveraging social media platforms, and conducting rent pricing analysis, these companies can effectively market their properties and achieve greater success in the industry.

Tenant Management

Tenant Screening Methods

Property management companies utilize various tenant screening methods to ensure they are selecting reliable and responsible tenants. One common approach is to conduct a credit check to assess a potential tenant’s financial stability. This can provide valuable insight into their ability to pay rent consistently and on-time.

Another frequently used method is a background check, which can reveal any criminal history, previous evictions, or other red flags. A thorough screening process can reduce the chances of subsequent issues, such as late or missed rent payments.

  • Credit checks assess financial stability
  • Background checks reveal criminal history or previous evictions

Eviction Process

Handling the eviction process is another essential property management responsibility. If a tenant fails to pay rent or breaches the lease agreement, property managers must abide by federal and state housing laws to properly carry out the eviction. This process often includes sending late rent notices, filing legal paperwork, and coordinating with local authorities.

By having a property management company handle evictions, it reduces stress for the landlord and ensures compliance with all applicable laws.

  • Late rent notices
  • Filing legal paperwork
  • Coordinating with local authorities

Security and Safety

Ensuring a safe and secure environment for tenants is a crucial aspect of property management. Property managers are responsible for addressing maintenance issues, such as fixing appliances, performing routine inspections, and addressing plumbing issues, as outlined by FortuneBuilders.

In addition, property managers are in charge of identifying potential security threats and taking necessary precautions, like installing security systems or coordinating with local law enforcement when needed.

  • Handling maintenance issues
  • Performing routine inspections
  • Addressing security threats

By effectively managing tenant screening, eviction processes, and security measures, property management companies play a vital role in maintaining a healthy and safe living environment for tenants while protecting the interests of the landlord.

Maintenance and Upkeep

Maintenance Requests Handling

Property management companies are responsible for handling maintenance requests from tenants. This includes addressing routine repairs such as plumbing issues, fixing appliances, and patching drywall. When a tenant reports a maintenance issue, the property manager will assess the situation, determine the appropriate course of action, and coordinate the necessary repairs. This ensures that the property is well-maintained and that tenants’ needs are addressed in a timely manner.

Landscaping and Grounds Maintenance

In addition to addressing maintenance requests, property management companies also oversee the landscaping and grounds maintenance of a property. This may involve lawn care, pressure washing, and other preventative maintenance tasks to keep the property looking its best. Regular upkeep of the property’s exterior helps maintain its curb appeal and ensures a safe and inviting environment for tenants.

Vendor Management

Property managers also play a crucial role in vendor management. They are responsible for selecting and managing vendors to perform maintenance and repair services. This may involve vetting vendors like landscapers or plumbers based on their expertise, experience, and pricing, as well as monitoring their performance to ensure that services are delivered according to agreed-upon terms. By managing relationships with vendors, property managers can help ensure that maintenance and repair tasks are completed efficiently and meet the quality standards set for the property.

In summary, property management companies like Mark Brower Properties, handle various aspects of maintenance and upkeep, including addressing maintenance requests, overseeing landscaping and grounds maintenance, and managing vendor relationships. Their efforts contribute to maintaining the property’s aesthetic appeal and ensuring a comfortable living environment for tenants.

What is Property Management?

By Mark Brower | April 7th, 2023

Property management is the daily management of residential, commercial or industrial real estate by a third-party contractor. This involves maintaining the property’s appearance and addressing any financial concerns that may arise with it.

They also search for tenants that will fit the property well, screening applicants and verifying their ability to pay rent on time.

It is the management of real estate

Management of real estate refers to the daily management of residential, commercial or industrial property by a third-party contractor. It involves planning and executing value-enhancing measures in order to maximize profit.

Leasing also involves a host of legal obligations and responsibilities for landlords, owners and managers alike. This includes adhering to local, state, federal health and safety laws as well as monitoring a property’s growth and finances.

Property management can be a rewarding career for those who take pleasure in helping others. It offers high income, status within the community, autonomy, freedom of time and the intellectual challenge that comes from serving others.

This profession necessitates intimate knowledge of each property you manage, as each part has an effect on its quality. Without this understanding, you could struggle to keep tenants satisfied and the building in top condition.

Professional property managers understand how to quickly and efficiently locate a qualified tenant to fill vacancies. Furthermore, they ensure that a property is kept in excellent condition with amenities that will attract prospective renters.

Property managers are also accountable for prepping the property for move-outs and collecting security deposits. Furthermore, they must inspect the premises to ensure it’s clean and all systems are functioning correctly.

These duties can be taxing, but they’re essential for any property manager’s success. Furthermore, it is imperative that they possess a comprehensive knowledge of state and local laws as well as how to handle tenant complaints effectively.

If your goal is to become a real estate property manager, enrolling in a bachelor’s degree program that specializes in this field will provide you with the education and abilities necessary for success.

It is beneficial to take courses that provide insight into the property management profession and how it differs from other careers in real estate. Doing so will give you a better grasp on marketing your property, negotiating with prospective tenants, and managing time efficiently while caring for your properties.

It is the management of a rental property

Property management is the process of controlling, monitoring, and overseeing real estate or physical properties. This could include residential, commercial or industrial buildings.

Maintaining a rental property requires plenty of time and dedication, but can also be highly profitable. If you own such an establishment, hiring an experienced property manager to manage its day-to-day operations may be beneficial.

Property managers are responsible for a variety of tasks, such as finding tenants, screening them and taking care of maintenance needs. Furthermore, they may suggest repairs or upgrades that would increase the value of the property.

Marketing: A property management company can promote your rental to potential renters on their website and through various media, helping reduce vacancy and minimize expenses.

Vetting: Property management companies can vet prospective tenants by running a credit check, checking income statements and reviewing their past rental history. This helps you save money in the long run as it guarantees quality tenants who will take good care of your property and pay their rent promptly.

Contracts and Billing: A property management company can take care of the leasing aspect of renting out your property, creating contracts with tenants and billing them every month for rent. This saves you time and hassle when dealing with legal matters, especially in case one or more tenants default on their lease obligations.

Inspections: An effective property management company will conduct routine inspections of your property. They’ll take note of any issues that arise and prioritize them according to priority.

Maintaining your property is essential for the success of your business. This includes cleaning the premises and confirming all utilities are functioning correctly.

Additionally, a property manager should inspect the unit after a tenant leaves to ensure it’s in good condition and free of damages. After doing this, they can prepare the space for another renter and reimburse any security deposits paid out.

It is the management of a commercial property

Commercial property management is the process of administering real estate, personal property or equipment that belongs to another individual. This encompasses a range of activities such as setting rent rates and collecting them, maintaining properties and filling vacant units.

Commercial properties require a different management strategy than residential ones, which is why working with an experienced property manager is so important.

It’s essential to make upgrades that will benefit tenants. These could range from new appliances to improved flooring. Investing in your property will increase its value and keep tenants contented.

A reliable property manager will also guarantee their building is secure for tenants and visitors. Uneven floors can pose a trip hazard, leaks create puddles, and damaged ceiling tiles may fall on people.

Maintaining the condition of a commercial property is an integral part of property management. Doing this ensures your tenants remain comfortable and contented in their home, which in turn allows for optimal productivity from their business operations.

Property managers who are proactive with repairs will identify problems before they become dangerous or costly. For instance, a minor leak that leads to flooding could cost your tenant’s business a substantial amount of money and cause them to lose customers.

It is essential to eliminate problematic tenants and only accept those who will pay their rent on time. Doing this can save you both time and money in the long run.

Commercial property managers must not only maintain their building, but it’s equally essential that they market it properly. This could include posting ads on local rental websites and in local newspapers.

Once a potential tenant is chosen, the property manager will create and review a lease agreement with them and ensure they comprehend it fully. They also collect the first month’s rent as well as any required deposits.

If a tenant fails to pay their rent, the property manager has the right to evict them. While this can be an unpleasant process, it is necessary in order to safeguard the assets of the property.

It is the management of a residential property

Property management is the process of overseeing and managing real estate, personal property or equipment owned by another. It involves various tasks such as collecting rent, maintaining the property and marketing it to prospective tenants.

Property managers may work on multiple properties depending on the type of building. For instance, an apartment complex might have multiple managers responsible for various units and amenities, while a condominium complex might have just one manager overseeing all day-to-day operations.

Residential property management is a specialized field with its own set of rules and regulations. For instance, there are strict limits on what kind of pets can be allowed inside residential buildings, and managers must abide by zoning laws to guarantee their clients’ properties meet local codes.

A successful property manager will take time to comprehend their client’s requirements and create a detailed budget for each project. This budget should include estimated costs for maintenance, repairs, utilities, as well as other expenses related to running the property efficiently.

Property managers who excel will employ modern technology to simplify processes and reduce expenses. This could include setting up an online property database, automating payment processing, and giving their clients access to reports on market movements.

Multifamily property management can be a challenging endeavor, so it’s always wise to hire an expert. A qualified manager will help maximize the value of your investment and guide you towards smart decisions based on their years of expertise.

Finally, an experienced property manager will know the most effective way to market their properties to potential tenants. This may involve using social media, emailing those same potential tenants, and placing ads in local newspapers and online rental sites.

Why You Should Buy Homes For Investment Properties

By Mark Brower | March 31st, 2023

Investing in homes as investment properties is one of the best ways to build a dependable portfolio. However, take your time when selecting an appropriate property.

Before becoming a landlord, it’s important to assess if your personality matches. Some investors may find dealing with tenants, maintenance and contractors tedious; on the other hand, others might savor this experience.

Location of Investment Properties

Investment properties differ from homes purchased for family members in that they generate cash flow by renting out space. While this can be a lucrative business model, thorough research is necessary to maximize your returns on your investment.

One of the primary advantages to investing in a house for investment purposes is the chance to build equity, which can be used for paying down debt and expanding your portfolio over time. You may even qualify to deduct interest expenses from taxes.

The ideal investment property is a well-located, affordable house that increases in value over time. Investing in an area on the rise is also beneficial, but you need to do your due diligence before making a purchase. For best results, consult with professionals for guidance on location, numbers and potential pitfalls. A reliable real estate broker, accountant and financial adviser are essential for making the most of your money.

Rental Income from Investment Properties

Investing in residential properties to rent out is an excellent way to generate passive income. In addition to rental income, you’ll also enjoy tax benefits and appreciation of your property value.

However, you should make sure you purchase a quality property with positive cash flow. That means making sure the home has enough rental income monthly to cover expenses and your mortgage payments at today’s rates.

Calculating your cash flow can be done by estimating annual expenses. These should include taxes, insurance, maintenance and repair costs for property management and HOA fees as well as any other recurring fees you may face. Subtract rent from these costs to determine your net operating income.

Appreciation of Rental Homes

Appreciation is a term commonly used in real estate investment to describe how your property’s value increases over time. This could be due to factors like interest rates, inflation, schools, local job openings and home improvements.

Your local market conditions can also influence appreciation levels; from a seller’s market to a buyer’s market. As a result, values may differ significantly between communities.

As a general rule, the higher your appreciation rate, the better off you’ll be in the long run. However, there are some caveats to this calculation.

First, you’ll need to determine the average appreciation rate for a property. You can do this by reviewing sales data from past years.


Real estate can be a rewarding investment, but it also carries significant tax liabilities. Therefore, it is essential for new investors to understand the primary ways their portfolios are taxed.

Before anything else, it’s essential to understand that capital gains taxes apply when you sell an investment property for more than you paid for it. The type of taxation due depends on how long you own the asset.

If you own the property for one year or less, your capital gains will be taxed at short-term rates. On the other hand, if you hold it longer than that, they are taxed at a lower long-term rate.

Depreciation is a tax deduction that allows investors to recoup the cost of buying and improving investment properties over time. It differs from other deductions in that depreciation is expensed throughout a property’s “useful life,” rather than taken at purchase. This can be especially advantageous for investors in low cap rate markets where depreciation could help offset some losses they will accrue. Always consultant a tax professional and expert for your situation vs taking any advice from anyone online.

If you are in the Phoenix, AZ metro area and want help with buying homes as investment properties contact Mark Brower Properties, LLC

How to Choose Property Management Company

By Mark Brower | March 24th, 2023

Selecting the ideal property management company can make or break your investment. Fortunately, there are steps you can take to narrow your search and discover the ideal match for yourself and rental property. Start by seeking referrals from friends and colleagues in the business. Additionally, check online reviews and social media pages for insight. Also when searching Google and finding local property management companies in your area check the Google reviews. For example you will find Mark Brower Properties with high reviews on Google with happy customers.

1. Reputation

Reputation is a critical element when selecting a property management company. It can make all the difference in whether or not you get quality tenants and how well your property will be maintained.

Reputation also plays a role in determining the reputations of building staff and engineers, which can impact how much you pay for routine maintenance. Furthermore, select a property management company with strong vendor connections in your area so they can offer materials at competitive prices.

According to The Oxford Dictionary, reputation is “the opinion of others about someone or something.” It plays an essential role in brand and business development – particularly online.

Reputation is a dynamic phenomenon that ripples from individual cognition to social propagation and back again. It has been studied in management, sociology, and psychology.

2. Experience

Experience is an important factor to take into account when selecting a property management company. It provides invaluable knowledge that cannot be replicated.

For instance, a property management firm with experience in your area will be more knowledgeable about what amenities local residents desire, how much units they are willing to rent for and which upgrades will give you the greatest return on your investment.

Additionally, this demonstrates that the firm has the necessary personnel in place. They must be qualified and knowledgeable about local laws and regulations.

Management firms with impressive clients and vendors may be a wise option, but one without proper credentials could make costly errors on your behalf. Check reviews on Yelp and Google as well as referrals with the Better Business Bureau to get an accurate picture of a company before you commit.

3. Fees

When considering hiring a property management company, it’s essential to know what fees can be expected. This will enable you to decide if or not a property manager meets both your needs and budget.

Percentage-based fees are becoming more and more popular, with some managers opting for a hybrid fee structure. Instead of charging you an upfront flat fee, they may instead charge you a percentage of the monthly rent amount.

Fees for property management services can range anywhere from 8% to 10% of the monthly rent collected. Be sure to pay close attention to how the contract outlines this baseline cost and how the manager calculates their fees.

Property managers often charge lease renewal fees when it’s time for tenants to renew their leases. While these costs can be costly, these fees help ensure tenants remain on track with payments.

Mark Brower Properties is very transparent with our property management cost and fees in the Phoenix, Mesa, Chandler, Scottsdale and surrounding areas of the East and West Valley right here.

4. Portfolio

If you own a real estate investment, it is essential to hire the correct property management company in order to safeguard your asset and maximize profits. Your investment property manager should be an experienced, licensed professional who exhibits responsiveness and transparency when providing their services.

When selecting a management company, the size of their portfolio should be taken into account. If you own multiple properties, larger firms often benefit from economies of scale which make it simpler to meet all your demands.

When selecting a property management company, it’s wise to inquire how many properties they manage in your area and if they have an impressive vacancy rate between tenants. This can give you valuable insight into their marketing and leasing efficiency.

If you need a Phoenix AZ property management company contact Mark Brower Properties we provide property management in Chandler, Mesa, Gilbert, Scottsdale and the surrounding areas.

The Importance of Property Management

By Mark Brower | March 17th, 2023

Real estate owners can benefit from a property manager. They provide assistance with marketing your property, finding and screening tenants, as well as monitoring rent payments.

They can assist with maintenance and repairs as these tasks often require a great deal of time, as well as being quite costly.

Maintenance and Repairs

Property managers have the responsibility of keeping their managed properties in excellent condition. This could involve anything from routine cleaning to safety inspections. It’s essential that the building stays in top condition so it doesn’t collapse and put its occupants at risk.

Preventive maintenance is the ideal way to keep a building in optimal condition, but sometimes repairs or replacements will be necessary. This could range from minor issues like broken locks to more serious problems such as electrical or plumbing problems.

A Computerized Maintenance Management Software (CMMS) can facilitate both preventive and corrective maintenance tasks. It’s useful for tracking work orders, storing asset details such as how old certain items are and whether they require repair or replacement, plus much more.

When repairs or replacements are necessary, the property manager will contact the appropriate vendor and request they come out. It’s also their duty to guarantee that the work is done correctly and in accordance with local laws or codes. This is an example of the value add that a property management company like Mark Brower Properties can provide and why its important.

Many property managers have their own maintenance staff, though not all do. Some may be able to perform some repairs themselves or contract with outside vendors for more specialized services.

In this instance, it’s essential to comprehend how the company vets its contractors, their relationship with them and any costs that will be incurred. Doing this can help you decide whether or not investing is worth your while.

Property maintenance can be a complex and expensive endeavor, yet it’s an essential element in keeping a home or business running smoothly. Proper upkeep not only keeps tenants safe in their space, but it also increases its resale value.

Residential communities such as retirement homes and assisted living facilities need regular maintenance to guarantee that residents’ lives aren’t adversely affected by broken equipment or other malfunctions. Hotels can also benefit from an effective maintenance program.

If you require preventive maintenance or emergency repairs, finding a property management company that can meet your requirements is essential. They’ll assist in keeping your property secure and efficient while keeping tenants contented.

Rent Collection

Collecting rent payments from tenants requires finding the method that works best for your property. Furthermore, being able to keep track of all records is beneficial.

Landlords typically accept cash, personal checks, credit cards or debit cards as payment for rent. Furthermore, many landlords provide online bill payment or pay-in-person facilities to make it easier for tenants to pay their rent promptly. And with today’s technology and financial platforms like Zelle, Venmo and Paypal sometimes these might be used as well.

Although taking payments in person may seem like a hassle, this is an effective way to connect with your tenants and guarantee they receive their rent on time. Furthermore, if you live out of state or are too busy running your business to be present at each rental, collecting the money in person is an efficient way to handle collection processes.

Another option is sending your tenants a letter in the mail with an agreed-upon due date for payment. This can help guarantee timely receipt of rent, but may lead to delays if only partial payments are made or other bills must be settled simultaneously.

In certain states, landlords have the power to charge late fees to delinquent tenants. These fees serve two purposes: collecting money from late fees and encouraging future rent payments on time.

Landlords may report unpaid rent to the credit bureaus if their tenants are delinquent, and these reports can have an impact on their future ability to obtain loans or rent properties. These debts will be reported to all three major credit reporting agencies and remain on the tenant’s credit file until they are rectified or paid in full.

Finally, many rent collection services exist that landlords can utilize to report delinquent tenants for a flat fee. Some of these services will take part of the debt if it is not paid and also remove negative marks from the tenant’s credit report if they are successful in collecting it.

Tenant Relationships

As a property manager, it’s essential to foster relationships with your tenants. Not only is this beneficial for the tenant but it also ensures your property remains in excellent condition.

One way to foster a strong relationship with your tenants is by ensuring they comprehend their responsibilities. A comprehensive set of rules is an effective means of communication, and this will give them the assurance to ask questions or request help when required.

Additionally, having a positive relationship with your tenants increases their likelihood of adhering to commitments and paying rent on time. This is an integral component of having an effective landlord-tenant relationship, and it can be especially helpful if you want to avoid late fees.

Establish a strong tenant relationship by being available when they require you. This is especially helpful if they have an urgent maintenance request or query about something in the property.

It is never a wise idea to let tenants wait too long to report maintenance issues, and even worse to ignore them. Doing so could cause bigger problems in the future and cost you more money than necessary to rectify things.

Your tenant’s trust in you will make them less reluctant to report maintenance issues and more willing to collaborate with you on resolution. Doing this can save time and money in the long run, so it’s beneficial to prioritize this aspect.

Building a successful tenant-property manager relationship can be challenging. Both parties must commit to the relationship and take active measures to enhance it. This is another important aspect to hire a company like Mark Brower Properties in the Phoenix, AZ metro area to handle your property management.

As a tenant, you can help build your relationship with your property manager by fulfilling their promises and being accessible when necessary. Furthermore, encourage them to contact you about any concerns that they might not feel confident reporting – such as minor repairs or neighbor issues.

When it comes to your relationship with your property manager, being open and honest is always beneficial. Not only will this make both of you feel safer in your home, but it will make maintaining the condition of your Phoenix, AZ metro area property much simpler for both of you.


Accounting is an integral aspect of property management. It helps managers monitor cash inflows and outflows, calculate net income, and assess the health of an investment portfolio. This makes it simpler to create processes and make informed decisions.

Landlords must understand how each transaction impacts their bottom line. Doing so will allow them to optimize the performance of their rental property and guarantee expenses are paid promptly.

Furthermore, it can enable them to make informed decisions regarding the future of their investments. For instance, they might take into account a rental property’s capital appreciation potential or debt paydown potential before making any commitments.

Accounting can be a complex task, especially when managing multiple properties or owners. To avoid confusion, it’s essential to establish a general ledger (GL) and chart of accounts. Doing this allows you to quickly and efficiently process transactions each month.

Additionally, create a separate business account for all property management expenses. Doing this makes it simpler to track and reconcile your expenses on a monthly, quarterly, and annual basis.

Another essential consideration is having an emergency fund for unexpected expenses. This is especially crucial for those who manage many rental properties.

Finally, it is wise to record all your expenses in an accounting software. Doing this will enable you to keep tabs on your finances and generate reports for sharing with others.

Additionally, make sure to record waivers when applicable. Doing so can help avoid large payment dues that might arise if tenants fail to pay rent on time.

Property management accounting software that is tailored for the industry should be utilized. This will automate many tasks related to accounting and save a considerable amount of time.

If you need a property management company for rental management services in the Phoenix, AZ metro area contact Mark Brower Properties today for help.

Buying Homes For Rental Properties

By Mark Brower | March 10th, 2023

Investing in residential real estate for investment and rental income can be a lucrative way to make money. But before you dive headlong into the rental property market, there are some essential elements you should take into account.

Location can influence the rent prices you’ll pay. Furthermore, make sure to have enough money saved up for unexpected expenses like maintenance or repairs.


When purchasing homes for rental properties, location is one of the most crucial elements to take into account. Not only does it influence potential tenants but also your home’s value and appreciation potential.

A great location is essential for any real estate investment, particularly for first-time investors. It can draw in tenants that will stay in your property for years, resulting in increased rental income over time.

When selecting a location, there are several things to take into account such as proximity to amenities and transportation. Having easy access to parks, schools, grocery stores and other commercial districts can be an important factor in determining how desirable your home may be.

In addition to these factors, you should take into account the neighborhood’s supply and demand ratio. If there is an oversupply of homes in the area, finding tenants may prove more challenging; on the other hand, if there is an undersupply, finding tenants will be simpler.

When selecting a location, public transportation should also be taken into account. Being close to buses, trains and other modes of transport is an advantage for any real estate investor.

Renters often prioritize homes that provide easy access to parks, schools, shopping centers and other commercial districts. This is especially pertinent for first-time homebuyers with families who require proximity to these amenities.

It is essential to keep in mind that your property’s location can change in the future. Even if a neighborhood isn’t considered “good” right now, it could become one within five years. That is why it is essential to monitor for potential changes in your chosen area so that you can benefit from them before they happen.

If you want to buy homes for rental properties in the Phoenix, AZ area, our team at Mark Brower Properties a top reviewed property management company in Phoenix AZ can help.


Investment properties require more financing than primary residences, since the risk is higher with investment properties. Lenders tend to charge higher interest rates and require larger down payments in order to cover expenses.

Financing can take many forms, such as traditional mortgages and loans from banks, credit unions and other finance companies. Typically, rental property loans have terms of five, ten, fifteen, 25 or 30 years with down payments ranging from 15% to 25% depending on a borrower’s credit history and personal finances.

These loans can be beneficial to investors who have a successful track record of managing their existing rental properties profitably and want to purchase multiple properties simultaneously, provided they meet the necessary qualifications. Unfortunately, due to increased risk, these loans tend to be more expensive and have higher debt-to-income ratios which may make them unattractive to some borrowers.

Other financing options include home equity lines of credit and hard money loans. Unfortunately, these are usually only available to those with equity in their primary residences or who want to purchase a rental property with less than 20% down payment.

The primary advantage to this type of financing is that there is no credit check required, making it easier for those with less-than-perfect credit scores to qualify for a loan. Furthermore, because these loans aren’t usually guaranteed by traditional financial institutions like banks, their requirements tend to be more lax than those provided by conventional lenders.

Additionally, this option is suitable for those purchasing larger or multi-unit properties and looking to take advantage of tax benefits. These loans are insured by the Federal Housing Administration and tailored for owners-occupied homes with up to four units.

To get the best rates and terms, it’s wise to shop around and compare lenders. Your specific needs such as how many units you plan to buy or how much income each unit generates will help determine which financing option is suitable for both your goals and budget.


When purchasing homes for investment or rental purposes, there are various inspections that must be performed to guarantee the property remains in excellent condition. The initial step should be a walkthrough or move-in inspection conducted prior to moving a new tenant in. This can be done using a checklist which you ask them to fill out and sign. Furthermore, taking photos can document any damage that needs fixing.

Another type of inspection is a move-out inspection, which can be conducted by you or your property manager. It’s essential to conduct this check prior to tenants leaving so you can identify any damages caused while they were living there.

Keep records of any damage you find during an inspection to help you claim money from the security deposit if needed. This is particularly essential if it appears that the tenant has caused extensive destruction to your home, since you may not be able to claim everything from the deposit unless you can prove it.

A home inspector can also detect any hidden damage that might not be noticeable to the naked eye. For instance, mold can grow on walls and ceilings without leaving behind visible evidence.

Once a home has been inspected, it should be repaired before being listed as a rental property. Doing this can minimize the potential for future issues and boost the value of your investment.

A home that’s in poor condition can be costly to repair, so a property inspection checklist is invaluable. It focuses on the most critical issues in each area of the house and helps you save money by not spending unnecessary money on repairs that could have been avoided with some extra diligence.

Regular inspections during the lease period are essential to remind tenants of their responsibility to maintain your rental in good condition and foster positive relationships with your tenants. This step can help ensure that both you and your tenant remain contented in the arrangement.

Property Management

If you own multiple rental properties, or even just a few, using a property management company can be beneficial. Not only will this take the stress out of managing them but it could also end up saving you money in the long run.

Property management companies typically charge a monthly fee for their services, typically based on a percentage of the rent charged. They may also charge a leasing fee which goes towards marketing your home to potential tenants; some charge cancellation fees and extra maintenance costs as well. You can learn about our property management pricing at Mark Brower Properties here.

Property managers are an economical way to reduce overhead and maximize profits. They will take care of all the tasks you would typically handle for your own properties, such as finding and screening tenants, collecting rent payments and handling evictions when necessary.

A qualified property manager knows how to market and set the ideal rent rate for each property, which in turn guarantees maximum monthly profit. This requires knowledge of the local real estate market, access to rental rate tools and experience in identifying which cosmetic improvements will draw in potential tenants.

They will quickly identify qualified tenants who pay rent on time and take good care of your home. This is especially crucial if you are a landlord with affordable housing programs that require compliance with specific rules and regulations.

These rules can be complex, so having someone familiar with them on your side is a wise idea to ensure you do not get into any trouble. This is especially pertinent when owning properties eligible for tax credits or other benefits.

When hiring a property management company, the most crucial element is finding one who provides superior service and can deliver results you can be proud of. Ask yourself these questions:

Are they dedicated to offering excellent customer service like Mark Brower Properties?

Mark Brower Selected as Top Property Manager for Interview in Top Agent Magazine

By Mark Brower | February 24th, 2020

Mark Brower of Mark Brower Properties was featured in the Property Manager Edition of Top Agent Magazine in the February 2020 edition. You can read Mark’s interview about the high level of service he always seeks to provide and why it’s important not only to his clients but the property management industry as a whole, the importance of not just managing properties but being a trusted advisor to clients, and his passion for running.

Top Agent Magazine is the premier real estate magazine featuring the foremost real estate agents, mortgage professionals, and affiliates in the USA, Europe, Canada, Australia, and New Zealand. Top Agent Magazine features the top producing and most accomplished professionals in the real estate industry, offering an in-depth look at their careers and providing a blueprint for their success. 

To be considered for a feature in Top Agent Magazine all professionals must go through a nomination and interview process. All Candidates are then evaluated based upon production, professionalism, as well as industry and community involvement. It is considered a privilege to be nominated as it speaks to a certain success level all real estate agents strive for. Top Agent has set itself apart as a trusted source of real estate information and inspiration.

We are honored that Mark Brower was selected to be included as a stellar example of the kind of prominent leaders of real estate that Top Agent Magazine are proud to feature.


9 Things to Consider When Hiring A Property Manager

By Mark Brower | August 21st, 2017

You are the owner of a home in search of the right property manager to hire. Maybe you don’t yet know what makes up the ideal property manager, but you do know your end goal: (1) optimal financial performance of your property and (2) peace of mind. As you continue your search, here are 9 things to consider in potential property managers to ensure that you achieve these goals. This list goes beyond the basics, because as important as monthly management fees and rapidly finding tenants are, they become less meaningful if they are not coupled with practices that align with your interests as the owner.

Fee Structure – How do property managers make money?

The obvious answer to this question is the monthly management fee, but it’s important to think beyond that. There are any number of additional sources of revenue that you may encounter as you interact with your property manager (several will be pointed out individually below).  Before jumping at the lowest monthly fee, investigate all ancillary fees in order to figure out the true cost of property management.

Parallel Incentives – Does the property manager’s fee structure align with your interests?

Often times fees themselves are only half the story. Equally critical is the behaviors they motivate. A fee structure that has appealingly low costs may encourage suboptimal management in order to increase profits (a few specific examples are included in this list). When considering a property manager, examine every fee and avoid those that present a conflict of interest with the responsible management of your property.

Maintenance – How are maintenance costs handled?

Be aware of situations where property managers are marking up maintenance costs or using in-house maintenance. In cases such as these, where maintenance becomes a source of revenue, it can have the adverse effect of incentivizing unnecessary maintenance and targeting less than ideal tenants that may allow the property to fall into disrepair.

Late Fees – Are late fees exclusively pocketed by the property manager?

Invariably some portion of late fees will be absorbed by the property manager in order to recoup costs.  The issue arises in situations where property managers retain 100% of late fees, as it can motivate them to target non-ideal tenants who are more likely to incur these late fees, thus boosting revenue. Ideally a property manager will, to some degree or another, split late fees with the owner.

Leasing Fee – Does the leasing fee seem steep?

Property managers will typically charge a leasing fee that covers costs and perhaps generates a very modest profit. Be weary of higher leasing fees, as they can encourage managers to favor short term tenants in order to collect leasing fees at every turnover.

Tenants – What focus is placed on finding high quality tenants?

Finding a tenant quickly is often a priority among owners, and there is no disputing that low vacancy is a desirable goal. However, this goal must be balanced with the desire for an ideal tenant. A little extra screening in this phase can lower costs for owners and property managers alike, ensuring fewer evictions, lower maintenance costs, and longer term tenants.

Routine Inspections – How are they handled and what do they cost?

Regular inspections of your property are in the interest of both you as the owner and the property manager. They encourage responsibility and accountability in tenants, help lower long term maintenance costs, and foster a positive relationship between all involved parties. These inspections should not be optional, nor be an added cost to the owner.

Important Metrics – What do the numbers say?

There are several telling measures that can give a good idea as to how a property manager operates. Ask for data on the number of past evictions, percentage of tenants that pay late, percentage of tenants that renew their lease, etc. They might not always have the information to give or be willing to share it even if they do, but it will spark a discussion about related practices that can be insightful.


Long Term Focus – Is your property’s value being preserved and increased?

A property manager worth your trust is operating with a long-term focus. They manage your property in ways that will not only generate consistent, sustainable revenue today, but will also lower your long term costs and ensure the highest value of your property in the future. This incorporates everything discussed above; a fee structure that aligns with your own goals, a system that finds the highest quality tenants, and practices that ensure that you, the owner, are getting the most out of your property without unnecessary worry about your rental investments.